FREQUENTLY ASKED QUESTIONS, ANSWERED.

1

I'm not received any information about my order

Please sir if you had any problem getting your order just contact our support using the Massage icon or email address and we will fix your problem in a short time

2

HOW SOON WILL MY SERVICE BE PROCESSED?

Most orders are filled within 10 mins to 4 hours. But sometimes It can take up to 12 hours for an order to be delivered. If you don’t hear back from us within 12 hours please contact us

3

REFUND IS AVAILBLE?

We provide a full refund within 15 days from purchase date if service won’t work as you expected. In this case, you need to let us know via email or live chat without making a dispute.

4

CAN I TRY AT FIRST TRIAL

We only provide our service to the person who used this and satisfied with the quality of our service. So we strongly encourage to use our trial first and you must let us know that you're satisfied and interested to subscribe then we will process the order and send you an invoice to receive payment.

5

HOW MANY CONNECTION

Note: 1 connection 1 device at the same time. If you want to use more device at the same time, you can choose another package for use more devices.

6

MY CONNECTION IS NOT WORKING

A restart of your Router and Device solves 90% of the Issues! Before proceeding to troubleshoot any issues, please perform a restart on your equipment. Power off your router, pull the plug for 10 minutes, and power on again. This will clear the cache from your router. Then turn your TV box or Smart TV off, pull the plug for 10 minutes and turn and back on. This will clear out all the old cache settings from your router and device and should provide a fresh connection.

7

CAN'T FIND ANY MAC ADDRESS IN MY STB

Find out mac address starts 00:1A:79............

8

IS HERE ANY PORN ?

We provide Porn/Adults contents at all . You can get 4000+ XXX VOD and 300+ Live TV Channel for Adult Section.