At Pilot IPTV, your privacy matters as much as your streaming experience. This Privacy Policy explains what personal information we collect when you visit https://pilotiptv.com/, subscribe to our IPTV service, or contact our support team — and how we use, store, and protect that data. By using Pilot IPTV’s website or services, you agree to the practices described in this policy.
Last Updated: June 2026
Who We Are
Pilot IPTV is a premium IPTV subscription service providing access to 22,000+ live TV channels, 100,000+ movies on demand, and 20,000+ TV series in SD, HD, Full HD, and 4K quality. We operate at:
- Website: https://pilotiptv.com/
- Email: [email protected]
- Address: 4788 Pinewood Avenue, Stephenson, MI 49887
Information We Collect
We collect only the information necessary to deliver and improve our IPTV service. This includes:
Personal Information You Provide:
- Full name and email address (when registering or subscribing)
- Billing information (processed securely through third-party payment providers)
- Support request details (when you contact our customer support team)
Information Collected Automatically:
- IP address and general geographic location
- Device type, operating system, and browser information
- Pages visited, time spent on site, and click behavior
- Streaming session data (connection timestamps, device identifiers)
Information We Do NOT Collect:
- We do not collect your viewing history or content preferences
- We do not record or monitor what you stream
- We do not collect sensitive personal data such as government IDs or financial account numbers
How We Use Your Information
We use the information we collect solely to operate and improve Pilot IPTV. Specifically, we use it to:
- Create and manage your IPTV subscription account
- Process payments and issue subscription confirmations
- Deliver account credentials and setup instructions by email
- Provide 24/7 technical support and respond to your inquiries
- Send important service updates, renewal reminders, and announcements
- Analyze website and service performance to improve user experience
- Detect, prevent, and address technical issues or security threats
- Comply with applicable legal and regulatory obligations
We do not sell, rent, trade, or share your personal information with any third party for marketing purposes.
Cookies and Tracking Technologies
Pilot IPTV uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device that help us:
- Remember your login session and preferences
- Analyze website traffic and user behavior (via analytics tools)
- Improve site speed, navigation, and overall performance
- Deliver relevant content and reduce repetitive prompts
Types of Cookies We Use:
- Essential Cookies — Required for the website to function correctly (e.g., session management, shopping cart).
- Analytics Cookies — Help us understand how visitors interact with our site (e.g., Google Analytics).
- Functional Cookies — Remember your preferences to personalize your experience.
You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Continued use of our site implies consent to our cookie practices.
Payment Processing & Security
Pilot IPTV does not store your full payment card details on our servers. All payment transactions are processed through trusted, PCI-DSS-compliant third-party payment gateways. When you complete a purchase, your billing information is transmitted directly and securely to our payment processor.
We apply industry-standard SSL/TLS encryption across our website to protect data in transit. You can verify this by the padlock icon in your browser’s address bar when visiting https://pilotiptv.com/.
Third-Party Services
To deliver a reliable, high-performance IPTV service, Pilot IPTV works with a small number of trusted third-party providers, including:
- Payment processors — to securely handle subscription billing
- Hosting and CDN providers — to maintain our 99.99% uptime server infrastructure
- Analytics platforms — to monitor website performance and improve user experience
- Email service providers — to deliver account confirmations and support communications
These providers are granted access only to the data required to perform their specific functions. They are contractually obligated to protect your information and may not use it for any other purpose.
Pilot IPTV is not responsible for the privacy practices of external websites linked from our pages. We recommend reviewing the privacy policies of any third-party sites you visit.
Data Retention
We retain your personal information for as long as your subscription is active or as required to provide ongoing support. If you cancel your subscription and request deletion of your data, we will remove your personal information from our active systems within a reasonable timeframe, subject to any legal obligations requiring us to retain certain records.
Your Privacy Rights
Depending on your country or region of residence, you may have the following rights regarding your personal data:
- Right to Access — Request a copy of the personal information we hold about you
- Right to Correction — Ask us to correct inaccurate or incomplete data
- Right to Deletion — Request that we delete your personal information (“right to be forgotten”)
- Right to Restriction — Ask us to limit how we process your data in certain circumstances
- Right to Object — Object to data processing activities based on legitimate interest
- Right to Portability — Request your data in a portable, machine-readable format
To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within 30 days.
Children’s Privacy
Pilot IPTV services are intended for users aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with their personal data, please contact us immediately at [email protected] and we will promptly delete the information.
International Users
Pilot IPTV is accessible globally. If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to and processed in the United States or other countries where our servers and service providers operate. By using our services, you consent to this transfer in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make significant changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your continued use of Pilot IPTV’s website and services after any changes are posted constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how Pilot IPTV handles your personal information, please reach out to us:
- Email: [email protected]
- Address: 4788 Pinewood Avenue, Stephenson, MI 49887
- Support Page: https://pilotiptv.com/contact/
We are committed to resolving any privacy concerns promptly and transparently.