Last Updated: December 21, 2025
Welcome to Pilot IPTV — your trusted next-generation IPTV streaming service provider. By accessing or using our website at https://pilotiptv.com or subscribing to any of our IPTV services, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full.
If you do not agree with any part of these terms, please discontinue use of our services immediately.
About Pilot IPTV
Pilot IPTV is a premium IPTV subscription service offering access to over 22,000+ worldwide live TV channels, 100,000+ on-demand movies, and 20,000+ TV series — all delivered in SD, HD, Full HD, 4K, and 3D quality. Our services include:
- Live TV streaming with EPG (Electronic Program Guide)
- Video on Demand (VOD) — movies and TV series
- Catch-Up TV and Pay-Per-View (PPV) access
- 99.99% uptime with zero buffering on all compatible devices
These Terms and Conditions govern your use of all Pilot IPTV services, subscriptions, and platforms.
Eligibility & Account Requirements
To access and use Pilot IPTV services, you must:
- Be at least 18 years of age, or have express consent from a parent or legal guardian
- Provide accurate and current account registration details, including a valid email address
- Maintain the confidentiality of your login credentials at all times
- Accept full responsibility for all activity conducted under your account
Pilot IPTV reserves the right to suspend or terminate any account found to be in violation of these terms without prior notice.
Subscription Plans & Pricing
Pilot IPTV offers flexible subscription packages to suit individual needs. All plans include access to our full channel library, VOD content, and 24/7 technical support.
| Duration | 1 Month | 3 Months | 6 Months | 12 Months |
|---|---|---|---|---|
| 1 Device | $15 | $35 | $55 | $90 |
| 2 Device | $25 | $60 | $90 | $150 |
| 3 Device | $35 | $80 | $120 | $200 |
Free Trial: Pilot IPTV offers a 24-hour free trial — no payment required. This allows you to test our server quality, streaming speed, and channel lineup before committing to a subscription.
All subscriptions are prepaid. Service activates immediately upon payment confirmation. Prices are subject to change at any time without prior notice.
Payment Terms
- All payments must be completed in full prior to service activation
- Subscriptions do not auto-renew unless explicitly configured to do so
- Payment confirmation is sent to the registered email address on file
- Pilot IPTV uses secure third-party payment processors. We do not store credit card information
Refund Policy
Pilot IPTV is committed to customer satisfaction. Refund requests are evaluated on a case-by-case basis and are accepted within the following windows after the date of purchase:
| Subscription Plan | Refund Eligibility Period |
|---|---|
| 1 Month | Within 10 days |
| 3 Months | Within 20 days |
| 6 Months | Within 30 days |
| 12 Months | Within 45 days |
Refunds are only issued when the issue is directly caused by Pilot IPTV. The following situations are not eligible for a refund:
- Poor internet speed or unstable connection on the user’s end
- Device incompatibility not disclosed prior to purchase
- Issues caused by third-party applications or media players
- Partial use of the subscription period
To submit a refund request, contact our support team at: [email protected]
Acceptable Use Policy
By subscribing to Pilot IPTV, you agree to use our services only for lawful, personal, non-commercial purposes. The following activities are strictly prohibited:
- Account sharing or reselling — Sharing login credentials with unauthorized parties or reselling Pilot IPTV subscriptions is not permitted
- Commercial redistribution — Using Pilot IPTV content for public broadcasts, commercial venues, or redistribution in any form
- Unauthorized access attempts — Hacking, reverse-engineering, or attempting to gain unauthorized access to Pilot IPTV servers or systems
- Server abuse — Deliberately overloading, flooding, or disrupting service infrastructure
- Illegal use — Accessing or distributing content in violation of applicable laws or regulations
- VPN misuse — Using VPNs or proxies in a manner that destabilizes or disrupts your service connection (unless specifically permitted)
Violations may result in immediate account suspension or permanent termination without refund.
Service Availability & Uptime
Pilot IPTV maintains a 99.99% server uptime with powerful streaming infrastructure designed to deliver smooth, bufferless playback. However, we do not guarantee completely uninterrupted service. Temporary disruptions may occur due to:
- Scheduled maintenance or server upgrades
- Force majeure events beyond our control (natural disasters, network outages, etc.)
- Third-party infrastructure or ISP issues
We will make reasonable efforts to restore service promptly in the event of any disruption. Pilot IPTV is not liable for temporary interruptions.
Compatible Devices & Technical Requirements
Pilot IPTV is compatible with a wide range of devices, including:
- Smart TVs (Samsung, LG, and others)
- Android smartphones, tablets, and Android TV boxes
- Amazon Fire TV Stick and Fire TV
- Apple iPhone, iPad, and Apple TV (iOS/macOS)
- Windows and Mac computers
- MAG boxes and other IPTV-specific hardware
For the best streaming experience, a minimum internet download speed of 15 Mbps is recommended. Full HD and 4K content may require higher bandwidth.
Users are responsible for ensuring their device and internet connection meet the minimum requirements. Pilot IPTV is not liable for service quality issues resulting from inadequate hardware or connectivity.
Intellectual Property & Content Rights
All content streamed through Pilot IPTV is provided for personal, non-commercial viewing only. You may not:
- Record, capture, copy, or reproduce any streamed content
- Redistribute, broadcast, or publicly display any content accessed via Pilot IPTV
- Remove or alter any copyright notices, watermarks, or digital rights management (DRM) protections
Pilot IPTV respects intellectual property rights. If you believe content available through our service infringes on your copyright, please contact us at [email protected].
Privacy & Data Use
Pilot IPTV collects and processes user data in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described therein. We do not sell your personal data to third parties.
Limitation of Liability
To the maximum extent permitted by applicable law, Pilot IPTV shall not be held liable for:
- Interruptions, delays, or errors in service delivery
- Loss of data or content
- Incompatibility between our service and your device or software
- Indirect, incidental, consequential, or punitive damages arising from your use of the service
Use of Pilot IPTV services is at your own risk. The service is provided on an “as-is” and “as-available” basis.
Modifications to These Terms
Pilot IPTV reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the “Last Updated” date at the top of this page will be revised accordingly. Your continued use of our services after any modification constitutes your acceptance of the revised terms.
We encourage you to review this page periodically to stay informed of any updates.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with applicable laws. Any disputes arising from the use of Pilot IPTV services shall be resolved through good-faith negotiation, and where necessary, through the appropriate legal channels.
Contact Us
If you have any questions, concerns, or requests regarding these Terms and Conditions, please reach out to our team:
Pilot IPTV 📧 Email: [email protected] 🌐 Website: https://pilotiptv.com 📍 Address: 4788 Pinewood Avenue, Stephenson, MI 49887
Support Hours: 24/7 Technical Support Available