Policy Overview
At Pilot IPTV, we strive to provide a dependable and high-quality IPTV service. If you are not satisfied with your subscription, you may request a refund within the applicable refund period based on your selected plan.
Refund Eligibility Period
Refund requests must be submitted within the following timeframes after purchase:
- 1 Month Plan: Within 10 days
- 3 Months Plan: Within 20 days
- 6 Months Plan: Within 30 days
- 12 Months Plan: Within 45 days
Requests made after these periods will not be eligible for a refund.
Refund Conditions
To qualify for a refund:
- The request must be made within the eligible refund window
- The service must not be misused, shared, resold, or abused
- There must be no violation of Pilot IPTV’s Terms of Service
Pilot IPTV reserves the right to deny refund requests in cases of misuse or policy violations.
How to Request a Refund
To request a refund, please contact us using the details below:
Email: [email protected]
Website: https://pilotiptv.com/
Please include your order details to ensure faster processing.
Refund Processing
- Approved refunds will be issued using the original payment method
- Processing times depend on the payment provider
- Transaction or processing fees may be non-refundable
Policy Updates
Pilot IPTV reserves the right to update or modify this Refund and Returns Policy at any time without prior notice.